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Playbook · 2 min read
Why your overtime budget keeps blowing out (and how to fix it before the next audit)
Every year agencies promise to get on top of overtime. Yet the numbers keep rising. Here's why — and the one thing that actually works.
Every year agencies promise to "get on top of overtime" — yet the numbers keep rising.
The most common reasons budgets blow out are:
- No single source of truth for real-time overtime data
- Managers approving overtime as an easy fix for understaffing
- Poor forecasting of peak demand periods
- Lack of visibility into recurring patterns (e.g., same staff or shifts every month)
- Managers using overtime as an informal reward system for high-performing or preferred staff
The fix is surprisingly simple: one clear 48-hour audit that shows exactly where the leakage is happening. Once you see the patterns, the fixes become obvious and the savings follow quickly.